Return policy

We accept returns for 60 days for all orders made on

If the products are defective on delivery, we can agree on compensation in the form of a voucher. You have the right to request the elimination of the defect, in the form of replacement or even if it is possible to repair it. If it is impossible or impracticable for us to remedy the defect, you have the right to claim a reduction in the purchase price and, if the defect is substantial, you can also withdraw from the purchase agreement.

Look for your order invoice that was included in your package, or the electronic version sent to your email address. Send us a request with the above information together with the order number to the email below. After this step, our team will take over your request and solve the return in the shortest possible time.

Do you have a complaint?
If you are not satisfied with our products or services, please contact us by email or phone and we will be sure to find a solution.

Address: Bulevardul Frati Golești (Pitesti/Argeș) Romania.

Postal code: 110174

Return telephone number: 0763.547.808 or 0730.949.720


Formular de retur
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